Fast & Reliable Shipping
We ship directly from Germany with trusted carriers. Your premium supplements arrive quickly and safely across Europe.
Free Shipping
On orders over €50
Fast Processing
Ships within 1-2 business days
Secure Packaging
Products arrive intact
Shipping Options & Rates
Choose the shipping method that works best for you. All orders are processed and shipped from our warehouse in Germany.
Standard Shipping (Germany)
- Delivery in 2-4 business days
- DHL or DPD shipping
- Full tracking included
- FREE on orders over €50
EU Shipping
- Delivery in 3-7 business days
- DHL International or DPD
- Full tracking included
- FREE on orders over €75
Order to Delivery Timeline
From the moment you place your order to when it arrives at your door, here's what to expect.
Order Placed
Instant
Confirmation email sent
Processing
24-48 hours
Quality check & packing
Shipped
Tracking sent
Carrier picks up package
In Transit
3-7 days
Real-time tracking updates
Delivered
You're notified
Enjoy your supplements!
Fast Processing
Orders placed before 2 PM CET on business days are processed and shipped the same day. Weekend orders are processed first thing Monday morning.
Processing Times
Orders are typically processed and shipped within 1-2 business days. During high volume periods, it may take slightly longer.
Real-Time Tracking
Once shipped, you'll receive an email with your tracking number. Track your package 24/7 through the carrier's website.
Where We Ship
We ship from Germany to the entire European Union.
Germany
Primary Market-
All German Regions
Fast delivery to every address in Germany
-
2-4 Business Days
Quick delivery from our German warehouse
-
Free Over €50
Free shipping on orders over €50
-
€4.99 Standard
Affordable flat rate shipping
European Union
We Ship Here-
Austria, Belgium, Netherlands
3-5 business days
-
France, Italy, Spain
3-5 business days
-
Poland, Czech Republic, Denmark
3-5 business days
-
Free Over €75
Free EU shipping on orders over €75
Our Shipping Partners
Shipping Questions
Find answers to common questions about orders and delivery.
How long does shipping take?
Germany: 2-4 business days
EU Countries: 3-7 business days
Processing time is typically 1-2 business days.
How can I get free shipping?
Free standard shipping is available on all orders over €50 within Germany. For EU countries, shipping is free on orders over €75. Free shipping is automatically applied at checkout.
How do I track my order?
Once your order ships, you'll receive an email with your tracking number and a link to track your package. You can also:
- Visit our Order Tracking page
- Log into your account to view order status
- Use the tracking number on the carrier's website (DHL, DPD)
Which countries do you ship to?
We ship to all EU countries:
- Germany (2-4 business days)
- Austria (3-5 business days)
- Netherlands, Belgium, Luxembourg (3-5 business days)
- France, Italy, Spain (4-7 business days)
- All other EU countries (5-7 business days)
Can I change my shipping address after ordering?
Yes, you can change your delivery address as long as your order hasn't shipped yet. Please contact us as soon as possible at support@vuranutrition.com. Once shipped, the address cannot be changed.
What if my package is lost or damaged?
We stand behind our products and shipping! If your package is lost or arrives damaged:
- Contact us within 48 hours of delivery
- Take photos of any damaged products/packaging
- We'll send a free replacement or full refund
How do returns work?
You have a 14-day return policy. For returns:
- Contact our customer service
- Products must be unopened and in original packaging
- Once we receive the return, we'll refund within 5-7 business days
Where are the products made?
All our supplements are Made in Germany to the highest quality standards. We ship directly from our warehouse in Germany to ensure the fastest possible delivery times.
Still have questions?
Our customer support team is here to help with any shipping inquiries.
Contact Support →